2024 Learning Experiences
PROGRAM OVERVIEW
See the transformational learning experiences offered at The Outcomes Conference Global Digital Experience 2024. Expert thought leaders are committed to equipping you to excel in Christian nonprofit leadership!
(Note: Changes, substitutions, and additions may occur before the event.)
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MAINSTAGE PRESENTATIONS
Inspiration and encouragement for you to keep running your race!
Mainstage Word of the Day: Naomi Cramer Overton, General Editor, Every Women's Bible Project
Mainstage Worship: Ayanda Khumalo | Worship Arts Pastor for Woodside Bible Church
Mainstage Keynote: Rev. Dr. Gabriel Salguero | Pastor of the Gathering Place
Mainstage Keynote: Dr. Rob McKenna | Founder of WiLD Leaders
Mainstage Keynote: Dr. Marvin Campbell | President of The Navigators U.S.
Mainstage Panel: How to Create Caring Cultures
- Host: Elaine Welcome | VP FaithSearch Partners
- Panel Host: Ed Fry | President of FaithSearch Partners
Panelists Include:
- Commission Kenneth G. Hodder, Commander of The Salvation Army U.S.
- Laura Gardner, President of Joni and Friends
- Dr. Justin Irving, Leadership Chair | Southern Baptist Theological Seminary
- Fran Brown | Managing Partner of CapinCrouse
Mainstage Keynote: Faith Eury Cho | Founder of the Honor Summit
Mainstage Keynote: Dr. John K. Jenkins Sr.| Pastor of First Baptist Church of Glenarden
THE EMERGING AND ESTABLISHED STEWARD TRAINING
Discover positional focus with a heart to steward your assignment with wisdom, tools, and best practice templates. Become equipped for excellence.
Training and Templates | Presented by Global Trust Partners
Welcome Presentation for the Series
- Session 1: Training for Board Members
- Session 2: Training for Board Chairs
- Session 3: Training for Board Treasures
- Session 4: Training for Board Secretaries
- Session 5: Training for Chief Executive Officers
- Session 6: Training for Chief Financial Officers
- Session 7: Training for Chief Operating Officers
- Session 8: Training for Church Pastors
- Session 9: Training for Church Ministry Administrators
- Session 10: Training for Fundraising and Communication Officers
- Session 11: Training for Human Resources and Technology Officers
- Session 12: Training for Training and Program Officers
MULTI-SESSION LEADERSHIP INTENSIVE
Multi-session intensives accelerate competency and expand leadership capacity.
The Basics
This course will help you grow your skills as a new digital strategist. In seven short lessons, we'll introduce you to digital content strategy. That is, how to get the right content to the right person at the right time and in the right channel. If you work through the content in this section, including the Basics course, you will 1) understand the basics of digital content strategy and the foundation of digital strategies, 2) have the tools and resources you need to create user journeys for any audience you are trying to reach and 3) understand a user journey, and have your first one created and ready to go!
Seven Sessions
FACULTY: Campus Crusade for Christ International
The Shepherd Leader
This workshop explores shepherding as a biblically based leadership principle for executives. Participants will develop a common leadership language grounded in Scripture and translate biblical principles into immediately applicable and practical behaviors for their ministries. Outcomes: 1) Position shepherding as a universal godly leadership, 2) View Provision, Protection, and Presence as critical responsibilities of genuine shepherding, and 3) Establish absolute surrender to the Father as a requirement to be an effective, godly shepherd leader.
Six Sessions
FACULTY: Holly Culhane, Founder, President, and CEO of Presence Point
God’s Faithfulness through Suffering, Disability, and Respite
When Joni Eareckson Tada first broke her neck and became paralyzed at age 17, she fell into despair and self-pity. She couldn’t imagine that God had a good plan for her life. God worked through Joni’s disability, through her Christian friends, and through the Bible to give Joni new life in him—and a new heart. For more than five decades, Joni has lived with quadriplegia and chronic pain. In this three-part series, you will discover how God works all things together for our good. Outcomes: 1) A deeper understanding of joy in suffering, 2) appreciation of how disabilities can be our greatest kingdom strength, and 3) the value of respite for those called to caregiving.
Three Sessions
FACULTY: Joni Eareckson Tada, CEO of Joni and Friends
Pivot Points in Life and Leadership From Women Called to Lead
More than ever, leaders everywhere are experiencing heavy life challenges and losses while still needing to carry out their ministry responsibilities. In this leadership Intensive, you will learn from 8 leaders and their stories about the pivot points that transform how they think, love, and serve. Learn from the stories of women called to lead.
Four Sessions
FACULTY:
- Carmen Laberge - Radio Host, Author, & Speaker
- Tracy Mathews - Executive Director, Attune
- Andrea Buczynski - Leadership Development Consultant, Cru
- Leah Swindon - Chief Growth Officer, Mary's Meals International
Pivot Points in Life and Leadership from Men Called to Lead
More than ever, leaders everywhere are experiencing heavy life challenges and losses while still needing to carry out their ministry responsibilities. In this leadership Intensive, you will learn from 8 leaders and their stories about the pivot points that transform how they think, love, and serve. Learn from stories of men called to lead.
Four Sessions
FACULTY:
- Dr. Abe Jaquez, President, Baptist University of the Americas
- Jon Lee, Principal, LERMA Agency
- Mutua Mahiaini, President, Navigators International
- Ken Harrison, Chairman & Former CEO Promise Keepers
Mastering The Art of Fundraising
Master the art of fundraising through this dynamic 4-part intensive designed to help you strategize, execute, and oversee a successful capital campaign. We'll steer you through every campaign phase, arming you with actionable insights, cutting-edge strategies, and unbeatable best practices. Unleash fundraising potential, cultivate significant donors, and propel organizational success. Outcomes: 1) Apply a blueprint for every effective capital campaign, 2) Implement proven principles of campaign execution, and 3) Apply insights on how significant donors think and how to cultivate their support.
Six Sessions
FACULTY: Pat McLaughlin, Founder and President, and Ron Haas, Vice President, The Timothy Group
Resource Development
BREAKTHROUGH WORKSHOPS
EXECUTIVE LEADERSHIP
Influence the thinking, behavior, and development of self, teams, and organizations.
EXECUTIVE LEADERSHIP
Motivation Matters: The Fine Art of Motivating Teams
This is a crash course on motivation, influence, and moving ahead. Leading is about moving people and projects forward. Learn how to build buy-in, wield influence, and advance toward a goal. Outcomes: 1) Explore the Motivational Continuum: what makes humans move and the pros and cons of motivational strategies; 2) Discern how to pump up commitment with practical strategies to build buy-in, elevate engagement, and turn busy work into worthy work, and 3) Identify and overcome roadblocks to movement and change.
FACULTY: Dr. Andrew Johnston, Founder, Johnston Consulting
Be an Example!
This workshop will examine our role in raising the next generation of global ministry leaders and explore how to train that new generation best. Outcomes: 1) Define how to train the next generation to live as leaders called by God, with a deeper understanding of the Bible's call to biblical mentorship; 2) Embrace our role in raising the next generation of ministry leaders, and 3) Identify a person in whom to invest as a mentor.
FACULTY: Dr. Peggy Banks, Vice President of Global Assistance, International Christian Concern
Becoming an Outward Facing CEO
An outward-facing CEO can better advance their ministry when opportunities arrive. Prepare with us to open doors, make connections, and develop your message through public speaking, internally and externally. Outcomes: 1) Assess and activate your Rolodex and network, 2) Prepare your signature talks that leave people wanting more, and 3) Launch your message onto platforms, stages, and meetings you could have never imagined.
FACULTY: Jessica Lalley, Founder of Voices To Connect
Foundations for Ministry Growth
This dynamic and interactive workshop is designed to equip participants with essential principles and practical strategies for fostering growth and impact in their ministries. Through discussion, real-life examples, and collaborative exercises, attendees will gain valuable insights for growth. Outcomes: 1) Participants will gain insights into improving their inspirational and spiritual leadership, 2) Recognize the impact of a flourishing workplace culture on ministry growth, and 3) Cultivate leadership skills that nurture growth.
FACULTY: Al Lopus, Cofounder and Board Chair, Best Christian Workplaces,
How, Then, Shall We Lead?
Today's world is upside down. This session will explore practical tools for leading your organization through the current cultural storm with confidence, strength, and compassion. Outcomes: 1) Using case studies, be able to effectively respond to shifting cultural norms; 2) Define ministry values to help you (compassionately) not capitulate to shifting personal values; and 3) Implement a framework to evaluate what to address and what to ignore.
FACULTY: Steve Maegdlin, CEO, Executive Advisory Partners
Improving EQ and CQ in Your Ministry Teams
EQ and CQ are more than buzzwords. Emotional Intelligence (EQ) and Cultural Intelligence (CQ) are essential for thriving ministries. By infusing our organizations with emotional and cultural intelligence, we clear away stumbling blocks for our teams and those we serve. Outcomes: 1) Apply God's design for working with intergenerational and intercultural teams, 2) Integrate best practices for improving team and organizational EQ and CQ, and 3) Incorporate insights from the latest research in EQ, CQ, and organizational culture.
FACULTY: Dr. Teresa Moon, President & CEO, Institute for Cultural Communicators
Build Alignment Throughout Your Ministry
Unlock the secret to team alignment. Learn to cast a clear, actionable vision. Design compelling meeting rhythms that foster collaboration and keep everyone in sync. Harmonize short-term goals with your long-term vision. Outcomes: 1) Craft a compelling and actionable vision that resonates with team members across all levels, 2) Create well-designed meeting rhythms to facilitate communication and collaboration and maintain alignment across teams, and 3) Implement strategies for aligning short-term goals and projects with the organization's long-term vision and strategic objectives.
FACULTY: Chad Williams, CEO, Five Q
BOARD GOVERNANCE
Elevating Leader Care
In this session, you will recieve a review of the new ECFA standard for member accreditation. The focus is on CEO care.
FACULTY: Michael Martin, President of ECFA
Maximizing Board Effectiveness
Far too many boards are ineffective. Far too many board members feel unsure about their role. This presentation will present the three main types of nonprofit boards. Outcomes: 1) Determine what type of board you have and what you want, 2) Guide your board to be more effective, no matter what type of board you have, and 3) Address and eliminate board dysfunction.
FACULTY: Dr. James Galvin, President, Galvin and Associates Inc.
Strategic Planning: The Board's Role
A keyboard role is to set strategy, typically through a strategic plan. How the board engages in strategy varies significantly based on the board's purpose and organizational culture. Outcomes: 1) Examine different types of boards and how the board's role varies depending on board type, 2) Explore various possible board roles in developing the strategic plan and determine which fits your organization, and 3) Be able to monitor the performance of the strategic plan once it moves to execution.
FACULTY: Caryn Ryan, Managing Member
BREAKTHROUGH WORKSHOPS
PERSONAL LEADERSHIP
Understand how to strengthen your mind, body, and soul for a more significant Kingdom impact.
Creating and Sustaining a Leader Development Culture
Developing leaders is a critical capacity-building function for every ministry. This session will focus on three principles from 2 Timothy 2: 1-6 essential to creating and maintaining a leadership development culture.
FACULTY: Andrea Buczynski, Leader Development Consultant, Cru
Stewarding Self and Soul in Leadership
God entrusts us with physical and emotional realities, including pain and loss. As we tend to our souls, we see "His power is made perfect in weakness" (2 Cor. 12:8), bringing God glory and joy for a more significant kingdom impact. Outcomes: 1) Embrace God's way of life for us, health and wholeness, growing our souls to provide depth of leadership (Ps. 23), 2) Wrestle well through pain and loss, embracing God's sovereignty and limits in our lives, handling emotions with love and grace, and 3) Embrace healthy life rhythms.
FACULTY: Margaret Fitzwater | Executive Director TDC Train-Develop-Care | Navigators
Are You Maximizing Your Gift
We are each born with a gift, but what are you doing to MAXIMIZE what God has? It's time to search out the matter, assess your present, and step into the season of maximizing. Outcomes: 1) Identify your God-given gift(s) and where they are in operation; 2) Be equipped with biblical tools to break barriers and maximize your God-given gift(s); and 3) Assess the impact of maximizing your gift(s) and the importance of consistent cultivation.
FACULTY: Alicia (AC) Dunlap, Communications Manager, Rhema Christian Center
Yes, You are a Creative Problem Solver
What are the dynamics b "hind" th" "se," h," Eur," ka" great ideas we sometimes get? We will discuss what's involved in creative problem-solving and how we inhibit those ideas through stress, busyness, and lack of attention. Unleash your creative problem-solving potential. Outcomes: 1) Discern the internal creative problem-solving process, 2) Recognize how we often get in our way from unleashing creative problem-solving abilities, and 3) Implement practical steps to become more effective creative problem-solvers.
FACULTY: Dr. Matt Frawley, Vice President, Content and Business Development, Polymath
God's Will in Your Wallet
Money is the most powerful tool ever invented, and great leaders handle it wisely. In the Parable of the Shrewd Manager, Jesus articulates four financial principles to make the most of whatever he has entrusted you. Outcomes: 1) Discover the true purpose of wealth and why handling wealth well matters from here to eternity, 2) Learn all the accounting you need in three minutes, and 3) Use three financial tools to build a personal financial God's for God's glory.
FACULTY: Dr. John Thornton, Founder, Getting Rich Right
Nurturing Healthy and Thriving Executive Leaders
Drawing wisdom from the Bible, contemporary leadership theory, and insights from over 200 executive leaders, this session explores common challenges and relevant recommendations for pursuing health and effectiveness as organizational leaders. Outcomes: 1) Develop a biblical vision for healthy leaders and thriving organizations, 2) identify pressing challenges that Christian organizational leaders face, as reported by over 200 executive leaders, and 3) Apply recommendations for how Christian executive leaders may practice healthy leadership for thriving organizations.
FACULTY: Dr. Justin Irving, Duke K. McCall Professor of Christian Leadership, The Southern Baptist Theological Seminary
Maximizing Personal and Professional Impact
We want to use our time well and to be a positive influence on those we lead. Join us as we consider ways we can do that better. Outcomes: 1) Develop planning strategies to utilize your time more effectively, 2) Identify ways people diminish the capacity of individuals around them intentionally or unintentionally, and 3) Build up the staff and leaders around you for tremendous team success.
FACULTY: Vonna Laue, CCNL, Executive Director of Global Services and CFO, TEAM
Spiritual Attunement for Difficult Times
Are you feeling weary, burdened, or fearful? This workshop will guide you through practices to help you spiritually attune to Jesus and find rest for your souls. Outcomes: 1) Experience God's presence, guidance, peace, wisdom & courage for the challenges you face; 2) Practice exercising the muscles, movements, and postures of spiritual attunement; and 3) Practice helping each other voice, clarify, and claim & act on God's guidance.
FACULTY: Tracy Mathews, Executive Director, Attune
How to Rebound from a Failure
As leaders, we typically don't take enough time to recover from our failures. We push through without grieving losses sufficiently and end up bottling up anger, bitterness, and self-doubt. We'll explore how lamenting losses can help us bounce back as healthier leaders with a clearer picture of God's calling. Outcomes: 1) Recognize that the first step in lamenting losses is to turn to God and complain, 2) The second step is to request God, and 3) The last step is to trust God.
FACULTY: Dustin Miller | Member | Christian Leadership Alliance Advisory Council
Be the Unicorn
How can someone make themselves indispensable? Learn the 12 traits of the unicorn. How can hiring managers embrace each trait? Apply actionable takeaways for incorporating each trait into your personal and professional life. Outcomes: 1) Discern the meaning of soft skills or human skills, 2) Develop soft skills in your own life for better job success and growth in interpersonal relationships outside of work, and 3) Feel secure in your career future despite the rise of AI technology.
FACULTY: William Vanderbloemen, Founder and CEO, Vanderbloemen Search Group
Leadership Within Your Aiming Stakes
Experience this dynamic and exciting leadership presentation by a former Green Beret and Chaplain to the Chairman of the Joint Chiefs of Staff. It will challenge leaders to synthesize and prioritize their personal and business lives. Outcomes: 1) As a leader, be able to synthesize the essentials from the non-essentials; 2) As a leader, ensure that your left and right aiming stakes are in place; and 3) As a leader, ensure you aren't afraid to carry the mortar.
FACULTY: George Youstra, Deputy Chief Chaplain, Marketplace Chaplains
Overcoming Challenges in Life and Leadership
More than ever, leaders everywhere are experiencing heavy life challenges and losses while still needing to carry out their ministry responsibilities. How, therefore, can we overcome these challenges in life and leadership? This intensive will provide you with tangible practices and transferable tools. Outcomes: 1) Identify core lies that can impede your ability to live some life's challenges and losses, 2) Find hope amid grief and loss, a God's See God's life in life's hard places.
FACULTY: Gina Holm, Associate Director, Navigators Life & Leadership Coaching
BREAKTHROUGH WORKSHOPS
SUPPORT LEADERSHIP
Learn to connect the ministry mission to the hearts and minds of God-called supporters. As a faithful steward, make planning, care, and excellence the posture of your heart.
RESOURCE DEVELOPMENT
Create Donnor Trust Through Innovative Communications
How do we create trust with our donors to grow deeper relationships? Attendees will learn innovative technologies to create a communication strategy that retains more donors. Attendees will also build a first-year communications plan for general, monthly, major, and mid-level donors. Outcomes: 1) Create "wow" moments for donors to increase trust and build deeper relationships, 2) Develop a welcome series that converts into a second gift, and 3) Build a first-year communications plan that retains more donors.
FACULTY: Jeremy Reis, Marketing Vice President CRISTA
Double Production in Five Years
This session applies pastoral/servant leadership principles. It’s a practical look at leading with a pastor’s heart to move a fundraising department toward doubling gift planning production in five years. (A case study half-way in.) Outcomes: 1) Forgiveness: Don’t expect to supervise perfect employees. Meet them where they are, 2) Shepherd Introspection: Therefore, look at the log in your eye. Don’t throw stones. Face mistakes, and 3) Authority: Therefore, face hard facts about goals, money, and laws you didn’t write.
FACULTY: Dr. Scott Janney, Territorial Director of Gift Planning, The Salvation Army, Eastern USA Territory
Vocational Conviction for Christian Fundraisers
The Christian fundraising profession is often viewed as a necessary "evil" to the "real" work of ministry done by program staff. We will explore theological, philosophical, and practical implications of Christian fundraising and development as a craft and calling. Outcomes: 1) Gain theological understanding of the call of Christian fundraising, 2) Evaluate current views on fundraising in light of historical perspectives, and 3) Take practical steps to lean into your growth and ownership of your profession as a Christian fundraiser.
FACULTY: Nathan Jones, President, Youth for Christ Foundation
Subscription Philanthropy: A New Wave of Giving
Unlock untapped funding: The Subscription Economy has led to the rise of Subscription Philanthropy, a new wave of giving impacting all nonprofits. Learn from a national study of successful nonprofits and tap into recurring giving for long-term sustainability. Outcomes: 1) Explore the rise of Subscription Philanthropy - a new era of giving, 2) Gain insight from successful nonprofits on how to build a resilient, high-value giving program, and 3) Tap into the core elements of thriving subscription-giving programs.
FACULTY: Dave Raley, Founder, Imago Consulting
The First Year
Four out of five donors don’t give a second gift to our organizations. What if you could improve that? In this workshop, you’ll learn the secrets to great donor communications that get the gifts of the second, third, and fourth! Outcomes: 1) develop a welcome series that motivates donors to give a second gift, 2) learn the latest in donor communications to audit your own organization’s donor experience, and 3) craft your plan using a free template used by dozens of organizations.
FACULTY: Jeremy Reis, Marketing Vice President CRISTA
MARKETING AND COMMUNICATIONS
Let's Build a Communications Plan!
Harness the power of focused communication! A solid communications plan is vital for success, whether introducing a new initiative, promoting an event, or campaigning for gifts. Simplify, streamline, and amplify your most important messages. Outcomes: 1) Recognize why defining your target audience and creating personas can bring greater clarity to your message and marketing tactics, 2) Narrow your messaging focus and translate that into an editorial calendar, and 3) Determine the channels that support your marketing objectives.
FACULTY: Heather Day, Director of Marketing, Barnabas Foundation
Accelerating Revenue with Marketing Strategy
A tailored marketing strategy is key to your organization’s revenue growth. Learn the components of an implementable marketing strategy to boost your short- and long-term revenue. Outcomes: 1) Discover the components of a smart marketing strategy, 2) Identify organizational growth opportunities and learn how to tie them to target audiences, and 3) Recognize how to use key strategies to create compelling long-term growth.
FACULTY: Mike Farag, CEO, Chief Strategist
Cause Why? Giving Back to Bring Purpose
Which cause does your brand support? Which brand supports your cause? So many organizations, brands, and individuals are quickly choosing or feeling pressured to support a cause. They grab the latest headline only to lose focus when the cause loses momentum. Outcomes: 1) Recognize how a strong foundation of mission/vision/values matters, 2) Build a framework of purpose – starting with looking at you, your company/brand, and your customers/donors, and 3) Know the difference between a cause-driven organization and a purpose-driven organization.
FACULTY: Mike Lenda, Chief Services Officer, 5by5 - A Change Agency
Purposeful Marketing: Maximizing Mission Impact
Get the right people to respond to marketing and fundraising. Discover how to leverage your mission statement to connect with your audience through compelling storytelling, genuine authenticity, and impactful engagement. Maximize mission impact through purposeful marketing! Outcomes: 1) Deliver message impact by leveraging your mission statement, 2) Create impact with people, not data. Know the donors/recipients you serve, and 3) Tell their story, not yours. What's your audience's story? Use their words and phrases everywhere!
FACULTY: Jedidiah McCampbell, CEO, Boundaryless Marketing
Embracing the Power of Texting
Great leaders are great communicators, and great communicators have embraced texting. Learn best practices for adding the text ingredient to your multi-channel communication recipe. Outcomes: 1) Extend the digital reach of your ministry to mobile devices using trackable URLs and videos, 2) Learn best practices and see examples of experiential giving strategies using text to grow and retain donors, and 3) Optimize operations by texting your volunteers, staff and those that benefit from your services.
FACULTY: Mike Cantrell, Founder/COO, Powered by Text
INTERNET AND TECHNOLOGY
Emerging Trends in Digital Fundraising
Join us as we discuss the current landscape in digital fundraising and technology adoption. Learn how innovative ministries incorporate AI and computer-based learning to help lift fundraising results. Outcomes: 1) Equip yourself with information to help prioritize technology usage and adaptation for your ministry, 2) Implement the fastest growing and most promising areas of digital technology for the year ahead, and 3) Recognize how nonprofits incorporate computer-based learning and AI into their fundraising programs.
FACULTY: Amy Sewell, Senior Vice President of Digital Solutions
Building Effective Data Governance
Data helps discernment and decision-making about outcomes, but only when people can find, trust, and use the data well. Learn lessons from our experience at Compassion International in maturing data governance for ministry successes. Outcomes: 1) Recognize why effective data governance is important, 2) Apply criteria for planning and implementing effective data governance, and 3) Recognize how governance increases interactions and shared discernment and define ways to measure success.
FACULTY: Jeffrey Collins, Senior Director of Data Management, Compassion International
PEOPLE MANAGEMENT AND CARE
8 Keys to Effective Teamwork
Learn and apply eight keys to building a healthy, effective team. This workshop provides a definition of teamwork, a short assessment of any team, and a model by which to improve continuously. Identify yteam'sam's strengths and needs and commit to your team's actions to improve. Outcomes: 1) Identify eight critical elements of effective teams, 2) Assess the team’s strengths and weaknesses, and 3) Determine how and where to continue to develop the effectiveness of your team.
FACULTY: Jay Bransford, President and CEO, Best Christian Workplaces
Volunteer Leadership Training
The church is called to "equip the saints for works of service” (Eph. 4:11-13). However, you are missing out if your volunteer training is teaching tasks! Integrate leadership in volunteers and transform your organization from the inside out. Outcomes: 1) Change how you think of volunteers, 2) If you want everyone on the same page, you must develop the page, and 3) Recognize the top four lessons every training should have: identity, teamwork, leadership, and testimony.
FACULTY: Aaron Stroman, Consultant, Stroman & Associates
FINANCIAL MANAGEMENT
Transformational Thinking
Organizational changes integrated inconsistently over time result in complexities in the accounting system and reporting. Getting to a redesigned system that provides relevant and timely information will require transformational thinking. Outcomes: 1) Develop an action plan based on the desired results, 2) Apply the lessons learned in the application case, and 3) Create communications and strategies for successful adoption.
FACULTY: Melodi Bunting, Senior Manager, Advisory Services, Wegner CPAs
Faculty Meet-Ups
Special Broadcasted Presentations
The schedule for these live presentations will be available on the Global Digital Experience Event Calendar. You can review the events and save them to your calendar for easy access.
To be time zone friendly, we will work to record as many Faculty Meet-ups and Special Presentations as possible and make them available on-demand for all attendees.